Behavioral Health Services

Marc Center’s Behavioral Health Services provides a broad spectrum of recovery, rehabilitation, vocational training, community integration, residential living options and outpatient counseling services for individuals with behavioral health needs. Our comprehensive continuum of services allows individuals to build lives of quality and self-sufficiency with a focus on strengths, needs, personal, cultural and spiritual preferences.

Marc Center services are accredited by CARF and licensed by the Office of Behavioral Health Licensing, Arizona Department of Health Services. The Marc Center’s ultimate goal is to increase each individual’s independence and self-sufficiency in their own homes and community by focusing our services on personal choices, self-determination and community inclusion.

East & West Village

The East & West Villages programs are a new and unique program aimed at engaging individuals in meaningful community activities to promote recovery. The goal of the program is to assist individuals in their personal recovery process by providing an integrated services package in which they will be provided with opportunities to be actively involved in determining their learning, working and recreational activities. In addition, the program goal is designed to develop and/or increase the individuals’ use of natural community supports systems as identified within their Individual Service Plan. Services provided will increase and/or achieve personal living skills that promote their recovery, and promote engagement in meaningful community activities. Each individual in the program will develop individual goals and activities that will be assisted through participation in a structured Illness Management and Recovery module. These goals are integrated into the persons Individual Service Plan.

For more information contact:
East Village – Olga Placencio, Program Manager (480) 222-0078 – Olga.placencio@marccenter.com
West Village – Jennifer Brittain, Program Manager (602) 443-3555 – Jennifer.brittain@marccenter.com

Health & Wellness Program

Marc Center’s Health and Wellness Program focuses on individuals with mental illness. Physical and behavioral health professionals agree that providing better integration and coordination of care is the primary solution to this problem. Integrated care is a service that coordinates physical and behavioral health services to more fully address the spectrum of problems that individuals bring to their primary medical care/ behavioral health providers.  Based on the simple premise that people with mental illness can choose healthier lifestyles when the services are conveniently available, customized to each individual, and connected with the person’s other physical and mental health services. The Health & Wellness program includes a Chief Wellness Officer, Certified Fitness Specialists and trained Peer Support Specialists to perform fitness assessments, program design, and supervision of individualized fitness programs to improve an individual’s ability to perform activities of daily living and manage physical health conditions.  In addition, a Registered Nurse to provide a variety of health screenings on-site to program participants, including the following: blood pressure, body fat, strength, flexibility, balance, mobility, and cardio respiratory endurance. Two locations center city and a second in the east valley.

For more information contact:
Nick Zautra, Fitness Specialist (480) 205-6037 – Nick Zautra@marccenter.com
Derek Finlayson, Manager of Health & Wellness (480) 684-0533 – Derek.finlayson@marccenter.com

The Discover Program

Discover Program, provides opportunities for transitional aged youth, ages 18 to 21, who are enrolled in the General Mental Health/Substance Abuse program. The Discover Program is intended to assist individuals in their search to discover and reach their full potential. The wide array of supports offered include: peer mentoring, job success skills, educational opportunities, social interaction, family and motivation. This opportunity helps the individual learn through experience by engaging them in an environment that helps in making independent decisions for their pathway in life. The program acknowledges and incorporates support systems that will benefit the individual’s success. Many different types of supports may be needed as the Discover Program identifies strengths, gifts and needs. Once these are identified, the program helps to break down barriers thus empowering the individual. Services are provided by Behavioral Health
Technicians, Behavioral Health Paraprofessionals and Recovery Coaches, in coordination with the person’s clinical team and those the individual chooses.

For more information contact:
Angela Cohen, Program Manager (480) 329-8886 – Angela.cohen@marccenter.com

Hope Network

The goal of the Hope Network is to provide the wraparound support to participants, who have a housing voucher through Arizona Behavioral Health Corporation, in maintaining housing self-sufficiency over the course of the program (one year) through interventions focused on evidence-based treatment, wellness and recovery. All practices were selected to harmonize with the overall project goals of housing stability and self-sufficiency, and share the common theme of highly individualized and flexible approaches that assist persons who are considered chronically homeless, in obtaining and maintaining their housing. All models embrace a stage of change using a recovery approach to working with individuals who are homeless and may have co-occurring disorders. The heart of the program is the Hope team, a specialized services delivery team blending Behavioral Health Professionals, Benefit Specialists and Recovery Coaches who have experience in homelessness and mental health/substance abuse services. This team works to improve access, coordination and engagement in services in partnership with the Clinical Team and whomever the person chooses. Hope Network helps to provide stable housing and services for 100 adults each year and will serve up to 500 individuals over the course of the five-year program.

For more information contact:
Gary Lenzo, Manager of Hope Network (480) 208-8333 – Gary.lenzo@marccenter.com
Derek Finlayson, Manager of Benefits (480) 684-0533 – Derek.finlayson@marccenter.com

In - Home Support for Adults

This In-Home Support program offers individuals an option to continue living in their home and to participate in their community – to live, learn, work and play. Most feel it is a far better option than being hospitalized or living in a group home. This program uses an individualized approach where staff works alongside the individual on a continued path to recovery. Services are provided by Behavioral Health Technicians, Behavioral Health Paraprofessionals and Recovery Coaches in coordination with the person’s clinical team and those the individual chooses.

For more information contact:
Olga Placencio, Manager (480) 204-0056 – Olga.placencio@marccenter.com

In - Home Support for Children

This In-Home Support program is delivered within an individual’s home at times desired by the family with a focus on strengths, needs, as well as personal, cultural and spiritual preferences. The services include, but are not limited to, living skills training, family support, respite care and personal assistance. Respite care services are also offered to caregivers. Additional services are offered with a focus on achievement through personalized goals and outcomes. Services will be provided by Behavioral Health Technicians, Behavioral Health Paraprofessionals, in coordination with the Child and Family Team and those the individual/family chooses.

For more information contact:
Angela Cohen, Program Manager (480) 329-8886 – Angela.cohen@marccenter.com

Advocates for the Disabled

Marc Center’s Advocates for the Disabled program manages social security, VA and private funds; expedites requests for benefits; provides financial guidance; helps people move from government benefits to financial independence; impacts public changes that lead to self-reliance, advocates for people with serious disabilities who have been denied their rightful benefits, claims or appeals; and assists individuals under age 65 who have low income and/or are homeless and have a disability to receive eligible entitlement benefits that contribute to a more stable living environment and lead ultimately to self-reliance and independence.

For more information contact:
Donna Crews, Director of Advocates (602) 341-6550 – Donna.crews@marccenter.com

Community Living Services

Behavioral Health Community Living Services provides housing for individuals with mental illness to reside in a home setting with supports to assist them in achieving their recovery goals. Housing supports include Community Placement which is a residential environment where an individual requires minimal supports for housing needs. A Level II Residential setting is a licensed, structured residence with added supports to assist individuals in meeting treatment needs. The Special Assistance Population are individuals requiring 1:1 housing supports with regards to high risk behaviors with an opportunity to move to a step down placement after improved progress during treatment. Behavioral Health Community Living placement is focused on treatment for persons with a serious mental illness.

Level II – Residential Services

Marc Center’s Behavioral Health Residential services are designed to provide structured support services to adults with serious mental illness. Services promote recovery and are provided in a structured residential treatment setting with 24-hour supervision including counseling or therapeutic activities and assistance with the self administration of medications for persons who do not require on-site medical services. Level II housing may be either transitional or long-term. The goal of Level II residences is to enhance the independence, dignity, personal choice and privacy of the persons served. Services are currently provided in Mesa.

For more information contact:
Steve Hilger, Director of Community Living Services (480) 241-5654 – Steve.hilger@marccenter.com
Tammy Ricks, BHS Residential Services Program Manager (480)-222-3234 – Tammy.ricks@marccenter.com

Community Housing

Marc Center’s Behavioral Health Community Housing services are designed to provide support services to adults with serious mental illness. Services promote recovery and are provided to consumers in their own homes. The goal is to assist individuals as they transition into the community and achieve the greatest level of independence possible.
Services are currently provided in: Gilbert, Mesa, Tempe, Phoenix, and Glendale. There are house models as well as apartment settings. We provide training in cooking, budgeting, health and safety as well as help with daily living skills to foster independence and to promote recovery.

For more information contact:
Steve Hilger, Director of Community Living Services, (480) 241-5654 – Steve.hilger@marccenter.com
Jaye Rowe, Manager of Community Living Services (480)-222-3225 – Jaye.rowe@marccenter.com

Special Assistance Population

Marc Center’s Special Assistance Population 1:1 Services are designed for persons released from the hospital setting into the community with high risk behaviors requiring additional supports for treatment. Persons may receive services within another’s providers setting or in their own home. Person’s treatment plans are reviewed weekly with Marc Center clinical team members and the RBHA. The goal is to reduce 1:1 support services and transition persons to the next step down level of care such as Level II Residential or Community Placement. Marc Center works closely with the person’s clinical team and the RBHA to ensure supports enhance the person’s recovery process.

For more information contact:
Steve Hilger, Director of Community Living Services, (480) 241-5654 – Steve.hilger@marccenter.com
Michael Evans, Manger of Special Assistance Population (480) 201-7564 – Michael.evans@marccenter.com

Out Patient Services

To provide behavioral health interventions that assist adults in achieving optimal functioning in their personal lives and community. Services are designed to be short-term in nature and build upon an individual’s strengths and resources and activate community supports while minimizing behavioral crisis and a recurrence of symptoms.

Treatment frequency, modality and length of stay will vary by individual needs. Services may be provided in office or off-site settings and address substance abuse, general mental health, crisis planning, and skill building.

Co-Located Counseling Services

In addition to Cognitive Behavior Therapy (CBT), counseling services include Dialectical Behavior Therapy (DBT) and Eye Movement Desensitization and Reprocessing therapy (EMDR). DBT is considered best practice for people with Borderline Personality Disorder and includes weekly individual therapy, weekly skills training groups, phone coaching as needed and weekly therapists’ consultation meetings. Please visit www.behavioraltech.org for specific information about this therapy. EMDR is utilized in the treatment of trauma and includes weekly individual therapy, coaching as needed and therapists’ consultation meetings. For more information visit www.emdrinstitute.com

For more information contact:
Adalesa Meek, Clinical Director (480) 244-3295 – Adalesa.meek@marccenter.com

Out Patient Clinics

Marc Center’s Behavioral Health Outpatient Clinic provides individual, and group counseling and psycho-education that may vary in level of intensity. The outpatient program addresses a variety of needs including, but not limited to: situational stressors, family relations, interpersonal relationships, mental health issues, life span issues, psychiatric illnesses, addictions, and the needs of victims of abuse, domestic violence or other trauma. Marc Center is devoted to providing quality care to clients on an individual basis. Support is provided within a variety of areas, such as: individual support, social support, living skills, and family support. Medication Management is available through a nurse practitioner as medically indicated.

For more information contact:
Adalesa Meek, Director of Clinical Services (480) 244-3295 – Adalesa.meek@marccenter.com
Tina Feeney, Outpatient Services Manager 480-844-1653 – Tina.feeney@marccenter.com

Contact Us


Michael Franczak, Ph.D.  BHS Chief Operations Officer 480-969-3800 x 152 michael.franczak@marccenter.com

Steve Hilger,  BHS Director of Housing & Residential Services 480-222-3209 steve.hilger@marccenter.com

Adalesa Meek, BHS Clinical Director 480-969-3800 x294 adalesa.meek@marccenter.com

Jaye Rowe, BHS Housing & Residential Services Program Manager  480-222-3225 jaye.rowe@marccenter.com

Tina Feeney, BHS Outpatient Services Manager 480-844-1653 tina.feeney@marccenter.com

Cheryl Anderson, BHS Villages Program & In Home Supports Services Manager 480-222-0078 cheryl.anderson@marccenter.com


Community Housing and Residential Services | In-Home Supports and Respite | Quality Management | Marc Center Behavioral Health Services
924 North Country Club Drive
Mesa, Arizona
480-969-3800 and 480-834-7003 (fax)
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East Village
4250 East Florian Ave. Building #2
Mesa, Arizona
480-222-0078 and 480-890-1862 (fax)
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West Village
2750 W. McDowell
Phoenix, Arizona
602-443-3555 and 602-443-3553 (fax)
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Outpatient Clinic
4250 East Florian Ave. Building # 1
Mesa, Arizona. 85206
480-844-1653 and 480-539-4985 (fax)
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Marc Center | 924 N. Country Club Dr. | Mesa, AZ |85201 | (480) 969-3800 Phone | (480) 644-1557 Fax | TTY (480)890-7205